The questions we get asked most.

Every move is quoted individually — local, long-distance, interstate, and commercial. Cost depends on how much you're moving, how far, and the date. Call (479) 782-2088, use our contact page, or ask Joe (our chat assistant) for a ballpark, and we'll follow up to build your estimate. No deposits, no upfront fees.

No. There are no deposits and no upfront fees — a free, no-obligation estimate by phone, contact form, or our chat assistant, and no deposit required to book. Every move is quoted individually based on how much you're moving, how far, and the date.

Peak season is from May to September and requires a lead time of two to four weeks. For weekday moves outside peak season, a week's notice is usually fine. Weekend and same-day moves are on a case-by-case basis when a crew is available — call and ask.

Yes — Koller is a US Military-approved mover and warehouse serving Fort Chaffee, the 188th Wing, Ebbing Air, and surrounding bases. We're familiar with the PCS process and requirements. See our military moves page for more.

We're based in Fort Smith and serve the whole River Valley — Fort Smith, Van Buren, Greenwood, and Chaffee Crossing — plus Northwest Arkansas (Fayetteville, Springdale, Rogers) and moves statewide across Arkansas. For state-to-state moves we cover all 50 states on our own DOT authority, and we handle international moves through trusted freight partners.

Yes. Our warehouse on E Street in Fort Smith offers storage-in-transit, short-term, and long-term storage. Let our Sales Team know your needs for a quote.

Yes — when our crew packs for you, we bring the boxes, paper, bubble wrap, and tape, and it's all part of the packing service. We don't run a retail supply counter, so if you're packing yourself, a moving-supply or home-improvement store is your best bet for boxes.

Federal regulations prevent us from moving propane tanks, gasoline, paint, batteries, ammunition, fireworks, and aerosols. We don't transport pets, but our Sales Team can direct you to pet shipping solutions. Plants, important documents, jewelry, or irreplaceable items should travel with you in your own vehicle.

A few, and we'd rather you know up front: we don't move hot tubs, we don't do hoisting or rigging (craning furniture through windows), and we don't offer cleaning services. Knowing this ahead of time lets you line up the right specialist before move day.

No — for safety and liability reasons we don't unhook appliances, especially anything connected to a water line. Please have washers, ice makers, and gas appliances disconnected before the crew arrives, or hire a plumber to handle it. Once they're unhooked, we're glad to move them.

Yes. Koller Moving is an independently licensed interstate motor carrier — USDOT 3137977, MC-97273-C — fully licensed for intrastate Arkansas moves and properly insured for both local and interstate moves. We'll provide certificates of insurance if you need them for an apartment complex, office, or HOA.

We handle them ourselves. Koller holds its own independent interstate motor carrier authority — USDOT 3137977, MC-97273-C. We're not a broker, van-line affiliate, or franchise, so one company books, manages, and is accountable for your move from start to finish.

Yes. If you have a rental truck and just need a crew to load or unload, we can do that. There's a minimum — call and we'll go over the details.