Packed and crated to ship anywhere.

Koller's role in an international move is the most critical part: the origin work. Items going overseas need to be packed and crated to a standard that survives ocean freight — that means custom wooden crating for fragile and high-value pieces, proper void fill, moisture protection, and documentation that satisfies customs in the destination country.

We build custom crates at our Fort Smith facility. Artwork, antiques, electronics, musical instruments, and furniture that can't safely be loaded loose into a container gets its own engineered crate sized and lined to hold it securely for weeks at sea. Each crate is labeled with item-level content inventories for customs.

Once packed and crated, we coordinate with our established freight forwarding partners to handle the international leg — port pickup, container loading, ocean transit, customs clearance, and delivery at the destination port. We will be clear with you about what Koller handles directly and what our partners handle; you will have one point of contact on our side throughout.

Timelines for international moves are longer than domestic ones — customs clearance alone can take several weeks in some countries. We plan for this at the quoting stage so there are no surprises about when your goods arrive.